Question

1.   Edition of Windows XP,Vista & 7 ?
      A. XP Home, Professional, Media Center.
      B. Vista Starter, Home, Business, Ultimate, Enterprise etc.
      C. 7 Starter, Home, Business, Ultimate, Enterprise etc. 
 
2.   Difference between XP professional & Home edition ?      
      XP Professional.
      A. Join with domain controller.

      B. RDA (Remote Desktop Access) supported.

      C. Automated system recovery supported.

.     D. Full NTFS Security.

      XP Home Edition.
      A. Domain controller not supported.

      B. RDA not supported.

      C. Automated system recovery not supported.

      D. No Security supported.

2.   Difference between XP & 7 ?

                  Windows XP                                                     

1. Remote App not supported.                             
2. Bit locker not supported.                                
3. Dynamic driver detection not supported.           
4. User Switching not supported.                          
5. Windows power shell unavailable.                    
6. App Locker not supported.  

                            
                  Windows 7 

1. Remote app supported   
2. Bit locker supported
3. Dynamic driver detection supported 
4. User switching supported 
5. Windows power shell 2.0 
6. App Locker supported

3.   Features of Windows 7 ?

1. Remote app supported.
2. Bit locker.
3. Dynamic driver detection.
4. User switching features.
5. Windows power shell 2.0.
6. App Locker.

4.   Bootable files of Xp and 7/vista ?

                  Windows XP                                                  

1. boot.ini This is text file having the list of available OS,notify the NTLDR where to find  boot partition. 
2. NTLDR –Nt loader to boots the operating system.                    
3. Ntdetect.com detects the installed hardware of computer during booting. 
4. NTBOOTDD.SYS - this file is used to recognize and load the SCSI boot partition.
5. Bootsect.dos : for  dual boot environment.

 
                  Windows 7/vista

1. BCD (Boot Configuration Data) - is text file that lists the available OS found and tells the BOOTMGR where to find boot partition.     
2. NTOSKRNL.EXE- Windows Vista/7 Core Files.
3. WINLOAD.EXE- Loads the Windows Interface.  
4. HAL.DLL - Hardware Abstraction layer of Windows Vista/7.
5. WIN.COM - Windows Vista/7 command file.

5.    Restoration process of XP and 7 ?
           
                  Windows XP

1. Click "Start," "Programs," "Accessories," "System Tools" and "System Restore."
2. Click "Restore my computer."
3. Select a desired restoration date from the onscreen calendar.
4. Press "Next" to restore the computer to the chosen date.

                  Windows 7

1. Open the Start Menu.
2. Click on All Programs, Accessories, System Tools, and System Restore.  

6.    Edition of Microsoft Office ?
Ans: Microsoft office professional & standard
8.    Deference between MS office professional & Std ?
  
                 Office Professional     

1. Office Professional is used for enterprise business purposes.
2. The Office Professional contains Access, Excel, PowerPoint, Publisher, Word and Outlook with Business Contact Manager.

                  Office STD
 

1. Office Standard  for small businesses and home users.
2. Office Standard contains Word, Excel, PowerPoint and Outlook.

9.   Difference between MS Outlook  & Outlook Express?

    

                  MS Outlook   

1. MS Outlook include support for Microsoft Exchange Server e-mail 
2. Out of Office automatic e-mail replies 
3. group calendar scheduling 
4. multiple address books, tasks, notes, junk e-mail filtering 
5. automatic backup, and archiving of items
6. PST database
7. OST supported

                  Outlook express

1. part of Microsoft Internet Explorer and Microsoft Windows, MAPI not supported
2. Out of office ,emai replies not supported
3. Group calendar scheduling not supported
4. Junk email filtering not supported
5. Automated backup and archiving not supported
6. DBX database
7. OST not supported

10.   Maximum size of MS Outlook PST & DBX ?
 

1. MS outlook 2007 support 20 GB data.
2. Outlook express support 2 GB

11.   What is difference between PST & OST ?
Ans: Pst stands for personal storage that is created after archiving process and it is stored on client system whereas OST stands for Offline storage template that is offline replica of exchange mail file that is found on client system as well as exchange server.

12.   Types of Archiving process ?
Ans : manual archiving, scheduled archiving, Date wise archiving.

13.   Mail Export process from MS outlook ?
Ans : a. Go to file > Import and Export menu and follow the next wizard……………
 

14.   Mailing protocol used by MS outlook and Outlook Express ?

Ans : a. MS outlook support MAPI,POP3 and SMTP and IMAP and outlook express support POP3,SMTP and IMAP.
 

15.   Port no of mailing protocol ?

Ans :  Smtp 25, POP3 110,IMAP 143,MAPI 135.

16.   Internet Explorer version ?
Ans : IE 7,8,

17.   How proxy works on client system, settings etc ?

Ans : Client system look out the proxy settings form IE and forward the request to proxy server,
Proxy settings: go to internet explorer>Tools> connection >Lan settings > configure proxy server IP.

18.   What is gateway and how it works ?
Ans :  Gateway connects two different subnets and route the between both subnet.
 

19.   What is DNS ?
Ans : DNS Doman Name system ,mainly it is used for conversion process. it is resolve hostname to Ip and IP to hostname.

20.   Type of networking cable ?
Ans :  CAT 5,5e,CAT 6 ,6e,7 etc.

 
21.   Type of IP Classes ?
Ans :  Class A (0-126),Class b (128-191),Class C (192.223),Class D (224-239) used for multicast ,Class E (240-254)used for research and education.

22.   Difference between Public IP and Private IP ? 

Ans :  Public ip are the ip that can be accessed by every one,ie every user has the access to this ip's.e.g yahoo.com,google.com etc are the pubic ip's.
Private ip's are the ip that can not be accessed by everyone, ie they are  owned by an organization, only the user of that organization has the access to this ip's.

23.   What is Loopback address ?
Ans :  Loopback address is a special IP number (127.0.0.1) that is designated for the software loopback interface of a machine.

24.   Type of networking passive component ?
Ans : Jack Panel, IO box, patch panel, RJ 45 Connector, Cable etc.

 
25.   Maximum distance of CAT 5e & CAT 6e cable length ?
Ans : 100 mtr.

26.   Data Speed of CAT 5 & CAT 6 ?
Ans: CAT 5e 1 Gbps, CAT 6e 10 Gbps.

 
 27.   Difference between 802.11 g & N series WAP (Data speed) ?
Ans:

1. 802.11 g.
2. 54 mbps data rate.  
3. 50 feet distance.   
4. 2.4 ghz frequency. 

1. 802.11n.
2. 300 mbps data rate.
3. 175 feet distance.
4. 2.4/5 Ghz frequency.

28.   How to trouble shoot if any computer is not able to join with domain controller ? (Step by Step)
Ans: check network Cable,IP Address, domain joining user credential, check host entry on domin controller, ping domain controller, check DNS, check host firewall, check antivirus.
 

29.   How to troubleshoot if internet is not working on any computers ? (Step by step)
Ans: check lan connectivity, confirm ip is having permission of internet, check internet explorer proxy settings if configured, check dns resolver, check user authentication if required.

30.   How to find out the problem if mails has stuck in outbox ? (Step by Step)
Ans : check email accounts configuration, check mail incoming and outgoing port ,check internet is working or not on system if POP3 account is using, check lan connectivity, check mail box size if exchange server account is configured, check mailbox quota limit, check antivirus setting.

31.    How to troubleshoot NTLDR missing problem ?
Ans : insert operating system CD/DVD and repair O/S.

32.   How to repair corrupt pst ?
Ans : Run PST Repair tool to repair corrupt pst that is located in outlook folder.

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